Privacy Policy

1.1 Information You Provide

• Name
• Email address
• Phone number (optional)
• Search preferences (routes, dates, travel class)
• Saved searches or alerts
• Communication with customer support

1.2 Automatically Collected Data

When you visit TIKET.EU, we automatically collect:

• IP address
• Device type (mobile/desktop/tablet)
• Browser type
• Operating system
• Pages visited, time spent, referral source
• App usage data (if applicable)

1.3 Cookies & Tracking Technologies

We use:

• Essential cookies
• Performance/analytics cookies
• Marketing and retargeting cookies
• Geo-location (IP-based) for language and currency

You can adjust cookie preferences at any time in your browser.

1.4 Data from Third Parties

Partners may share:

• Booking confirmation or referral information
• Anonymized conversion data

We do not receive or store:

• Payment card information
• Passport numbers
• Sensitive travel documents

2.1 Service Delivery

• Display relevant travel options
• Localize content and pricing
• Improve search relevance
• Enable account features like saved searches

2.2 Site & App Improvement

• Analyze performance and user behavior
• Run A/B tests
• Detect issues and optimize UI/UX

2.3 Marketing & Communication

• Send travel deal alerts (opt-in)
• Notify users about price changes
• Send newsletters (with consent)
• Serve relevant ads across networks

2.4 Security & Compliance

• Prevent fraud
• Ensure site integrity
• Fulfill legal obligations

We never sell your personal information.

We rely on:

• Performance of a service (travel search functionality)
• Consent (marketing, cookies)
• Legitimate interests (analytics, fraud prevention)
• Legal obligations (record-keeping, compliance)

4.1 Travel Partners

When you click a travel offer, we pass only required data to:

• Airlines
• Online travel agencies (OTAs)
• Booking platforms

These entities operate under their own privacy policies.

4.2 Service Providers

We work with providers for:

• Hosting & cloud infrastructure
• Analytics and performance tracking
• Email distribution
• Security monitoring

4.3 Legal & Security Requirements

We may disclose data if required to:

• Comply with law
• Protect our platform from threats

5. International Transfers

Some partners operate outside the EU.

We safeguard international transfers using:

• Standard Contractual Clauses
• Adequacy frameworks
• GDPR-compliant agreements

6. Data Retention

We retain data only as long as necessary for each purpose:

• Account data: until deleted
• Cookie data: 30 days to 24 months
• Analytics logs: up to 12 months
• Support communications: up to 24 months

You can request deletion at any time.

You have the right to:

• Access your personal data
• Request corrections
• Request deletion
• Restrict processing
• Withdraw consent
• Object to certain processing
• Request data portability
• File a complaint with your Data Protection Authority

To exercise rights, email: legal@tiket.eu

We apply strong security measures, including:

• Encrypted connections (HTTPS)
• Firewalls
• DDoS protection
• Access controls
• Regular security audits

Although no system is perfect, we take all reasonable precautions.

9. Children's Privacy

TIKET.EU is not intended for users under 16.

We do not knowingly collect data from minors.

10. Third-Party Links

Our website links to external booking providers.

We are not responsible for their content or privacy practices.

Please review their policies before sharing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted here with a revised "Last Updated" date.

For privacy-related questions or requests:

Email: legal@tiket.eu